Learn
Foundations
The core course every new starter completes — what AI is, how to prompt it well, and where the guardrails are.
Getting started
Where does your time actually go?
Explore where your time goes today and how AI can shift the balance — freeing you for higher-value thinking.
5 mins02What AI can actually do for you
Walk through real examples of AI in day-to-day agency work — what's working, what's saving time, and what people are using it for.
7 mins03When NOT to Use AI
The guardrails matter as much as the tools. Understand where AI falls short and when human judgement is irreplaceable.
5 minsUnderstanding AI
How does AI actually work?
A plain-language explanation of what large language models actually do — no jargon, just the mental model you need to use them well.
6 mins05Hallucinations — what they are and why
AI makes things up — confidently. Learn to spot hallucinations, verify outputs, and build habits that keep you in control.
5 mins06Standard, reasoning & agentic
Not all AI models are the same. Understand the difference between reasoning, creative, and specialist models — and when to use which.
6 mins07Where AI is heading — why agents matter
A look at where AI is heading — autonomous agents, multi-step tasks, and what agentic AI means for how agencies will work.
5 minsWorking safely
Context is everything
The single biggest lever for better outputs. Learn how to give AI the right context — role, goal, format, and constraints — every time.
5 mins09Using AI safely
What you can and can't share with AI tools. Understand the data boundaries that apply at Havas Lynx and why they matter in healthcare.
5 mins10Handling personal data
Personal data and AI don't mix without care. Learn the rules around PII, patient data, and sensitive information in our work.
4 mins11A prompting structure
Pull it all together with a practical prompting framework you can use from tomorrow. Structured, repeatable, and built for agency work.
3 mins