Governance
Client guidelines
Which AI tools are approved for which clients, and what conditions apply. For the reasoning behind these rules — risks, principles, and what HITL means — see the Introduction in the sidebar.
Read the Introduction
Context, how to read the matrix, and the full approval table.
MSA-level clients
| Client | LynxAI | AVA | Microsoft Copilot | NotebookLM | Vermeer | Vurvey | ElevenLabs | HeyGen | Runway | Consumer AI |
|---|---|---|---|---|---|---|---|---|---|---|
| AbbVie | Conditional | Conditional | Conditional | Conditional | Check first | Check first | Check first | Check first | Check first | Not permitted |
| Amgen | Conditional | Conditional | Approved | Check first | Check first | Check first | Check first | Check first | Check first | Not permitted |
| Boston Scientific | Approved | Check first | Conditional | Check first | Not permitted | Not permitted | Not permitted | Not permitted | Not permitted | Not permitted |
| Galderma | Check first | Check first | Conditional | Check first | Check first | Check first | Conditional | Conditional | Conditional | Not permitted |
| Janssen | Conditional | Conditional | Conditional | Conditional | Check first | Check first | Check first | Check first | Check first | Not permitted |
| Novartis | Conditional | Conditional | Conditional | Conditional | Check first | Check first | Check first | Check first | Check first | Not permitted |
| Sanofi | Conditional | Conditional | Conditional | Conditional | Check first | Check first | Check first | Check first | Check first | Not permitted |
| GSK | Conditional | Conditional | Conditional | Conditional | Not permitted | Not permitted | Not permitted | Not permitted | Not permitted | Not permitted |
Code of Conduct clients
| Client | LynxAI | AVA | Microsoft Copilot | NotebookLM | Vermeer | Vurvey | ElevenLabs | HeyGen | Runway | Consumer AI |
|---|---|---|---|---|---|---|---|---|---|---|
| AstraZeneca | Approved | Approved | Approved | Approved | Conditional | Conditional | Conditional | Conditional | Conditional | Not permitted |
| Boehringer Ingelheim | Conditional | Conditional | Conditional | Conditional | Conditional | Conditional | Conditional | Conditional | Conditional | Not permitted |
| Lilly | Conditional | Conditional | Conditional | Conditional | Check first | Check first | Check first | Check first | Check first | Not permitted |